Frequently Asked Questions

1. What is Mesh Merchant Services?

Mesh Merchant Services (MeshMS) is a family-owned payment processing company that helps businesses accept credit cards, debit cards, and digital payments, whether in-store, online, or on the go.

2. What makes MeshMS different from other processors?

We’re not a call center or a big-box provider. With MeshMS, you get:

• Real human support (no endless hold times)
• Face-to-face appointments when needed
• Customized solutions based on your business
• Long-term relationships, not just transactions

3. What types of businesses do you work with?

We work with a wide range of industries, including:

• Retail stores
• Restaurants & cafés
• Contractors & mobile businesses
• Salons, spas, and medical offices
• E-commerce brands
• Cannabis dispensaries (cashless ATM solutions)

If you take payments, we have a solution for you.

4. What payment methods can I accept?

With MeshMS, you can accept:

• Credit & debit cards
• Tap-to-pay (Apple Pay, Google Pay)
• Online payments
• Mobile payments on the go

5. Do you offer POS systems?

Yes. We provide full POS (Point-of-Sale) systems for restaurants, retail stores, and service-based businesses. We’ll help you choose the right setup and get everything installed and running.

6. Can you help with online payments or e-commerce?

Absolutely. We offer secure website integrations so you can accept payments directly on your site, whether you’re selling products, services, or subscriptions.

7. What is mobile processing?

Mobile processing allows you to accept payments anywhere, perfect for contractors, home service providers, and businesses on the move. All you need is your phone or a mobile terminal.

8. Do you offer scheduling tools?

Yes. We provide scheduling solutions for businesses like salons, massage therapists, and medical offices—making it easy for clients to book and pay in one place.

9. What are cashless ATMs for cannabis businesses?

For cannabis dispensaries, we offer cashless ATM solutions that allow customers to use their debit cards for purchases in a compliant and seamless way.

10. How much does it cost to get started?

Costs vary depending on your business type and needs. We offer flexible pricing options and will walk you through everything upfront, no surprises.

11. Will I have a contract?

We believe in earning your business, not locking you in. We’ll go over all terms clearly so you understand exactly what you’re signing.

12. How long does setup take?

Most accounts can be approved and set up within a few days. We handle the heavy lifting so you can start accepting payments quickly.

13. What kind of support do you offer?

You’ll have direct access to a real person, not a ticket system. Whether it’s a quick question or an urgent issue, we’re here to help when you need it.

14. Can you help me switch from my current provider?

Yes, and we make it easy. We’ll review your current setup, handle the transition, and ensure there’s no interruption to your business.

15. Why should I trust MeshMS with my business?

Because we treat your business like it’s our own. As a family-owned company, we prioritize relationships, transparency, and long-term success, not just processing transactions.